< Back to FAQs / Customer Support

Help, I’m having trouble placing my order. What do I do? September 11 2015

If you are experiencing technical difficulty placing your order using Internet Explorer as your browser, try using a different browser such as Google Chrome or Mozilla Firefox. If you are still experiencing difficulty, we will be happy to assist you with your order directly. Please email us at: customerservice@hawaiianjellys.com with your name, the issue(s) you were experiencing while attempting to place your order, the specific size/color of the item(s) you would like to order, and your daytime contact phone number. One of our associates will contact you either that same or next business day.